Welcome to www.123perles.com

Please read the shop's T & Cs below

General Conditions of Sale of the online store www.123perles.com

1- Terms of use

These general conditions of sale define the sales contract between the seller www.123perles.com, property of SCARL AIP INTERNATIONAL, located in Montagagne 09240, and the buyer (whether a natural or legal person).

Placing an order on www.123perles.com implies unreserved acceptance of these general conditions of sale.

2- Products

www.123perles.com offers jewelry, minerals, pearls and jewelry accessories for sale only for professional customers.

The photographs and descriptions of the products, although as faithful as possible to reality, cannot be exhaustive as to colors, shapes, dimensions. It also depends on the personal configuration of the customer's computer or internet access station which can modify the perception of colors.

Natural materials and handmade supplies may also differ from descriptions and photographs, due to their unique material and nature.

These variances cannot therefore be a pretext for complaint or reimbursement.

3- Price

Prices are in euros. They are displayed inclusive of VAT. They do not include the costs of handling and delivery. Likewise, in the event of delivery abroad, the buyer may have to pay import taxes in addition. These costs are entirely the responsibility of the customer.

4-Payment

The customer has several payment methods:

-Paypal with paypal account or credit card

-Bank card

-Check

-Bank transfer

The order will be validated upon receipt of payment

5- Customer information

The customer is required to verify his data, in particular with regard to his address, when registering or ordering, and during any changes relating to this data. In the event of an error in the contact details, www.123perles.com cannot be held responsible for the failure to deliver. All costs incurred will therefore remain the responsibility of the customer.

6- Delivery costs

Shipping costs are calculated based on the weight and number of items ordered.

They are 6.50 € (colissimo) for metropolitan France, between 15.80 € for the overseas departments, the European Union and Switzerland. 28 € for any other country.

They are free from 150 € (total products excluding delivery) for mainland France.

7- Expeditions

For orders in mainland France, www.123perles.com offers Colissimo delivery within 48 hours.

For orders to the EU and World, shipment is made by carrier.

Orders are prepared as quickly as possible.

Shipments can be made the same day, most often within 24-48 hours, and at most within 7 days of receipt of payment.

8- Deadlines

For mainland France, delivery by post is made from D + 1 for tracked letters, and within 48 hours for Colissimo mail.

Delivery by post may vary depending on the type of shipment and the time of year (holidays, sales, vacations, holidays).

For other destinations (DOM, EU, WORLD), delivery is estimated between 7 days and 1 month.

www.123perles.com disclaims any responsibility for these deadlines and their possible overrun, since they are due to the Post.

9- Out of stock

Despite the attention paid to the state of stock, some products ordered may be temporarily or permanently out of stock.

www.123perles.com will then contact the customer and offer them a replacement product or a refund.

10 - Reception

The customer must check the contents of the order upon receipt thereof.

In the event of a missing or damaged item, the customer must notify the seller within 48 hours of receiving the order.

11- Losses and Thefts

Due to more and more frequent requests, and in any case of inappropriate causes, since the person in charge is the carrier (La Poste), www.123perles.com declines all responsibility in the event of loss and theft of orders.

12- Damaged or Broken Items

In the event of products arriving damaged or broken, the customer must contact www.123perles.com within 48 hours of receipt. He must also provide proof (photo) of the damaged product. www.123perles.com will send a refund to the customer subject to these two conditions (deadline and proof).

13- Right of Return

The customer has a right of return of 14 working days from receipt of his order. The customer can make this return without any justification.

The customer must however inform www.123perles.com of his intention to return, in particular to verify the address for receipt of the products.

Return shipping costs are the responsibility of the customer. The customer is responsible for the correct return of the products.

Products must be returned in their original packaging, unused or damaged, and protected for return.

Upon receipt of the items, www.123perles.com will reimburse the customer by check or voucher for the amount of the products, excluding all delivery costs (outward and return) which remain the responsibility of the customer.

14- Responsibility

The Seller cannot be held responsible for the non-fulfillment of the order in the event of out of stock or unavailability of the product, total or partial disruption or strike, in particular of the postal services and means of transport and / or communications, flood, fire and any other case of force majeure

The Seller will not incur any responsibility for any indirect damage, due to the non-execution of the order, such as operating loss, loss of profit, loss of opportunity, damage or costs.

The seller cannot be held liable in the event of damage of any nature whatsoever caused by items sold on the www.123perles.com store used under conditions other than normal conditions of use.

15- Law

These General Terms and Conditions of Sale in French will be executed and interpreted in accordance with French law.

In the event of a dispute that may arise in relation to these GTC, their interpretation and their consequences, the Customer will first contact www.123perles.com to obtain an amicable solution.

Failing that, express and exclusive attribution of competence is made to the FOIX courts.